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Privacy Policy

Introduction

Self-Directed Success ("SDS," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites www.self-directedsuccess.com and courses.self-directedsuccess.com (collectively, the "Site") and use our services. This policy applies to all visitors, users, and others who access or use the Site.

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Information We Collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

 

How We Collect Information

When you conduct a transaction on our website, as part of the process, we collect personal information you provide, such as your name, email address, and the birth year of your children. This information helps us send relevant content and updates tailored to the specific interests and developmental stages of your children.

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Why We Collect Personal Information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

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How We Store, Use, Share, and Disclose Information

The main company website (www.self-directedsuccess.com) is hosted on the Wix.com platform. Our online courses website (courses.self-directedsuccess.com) is hosted on the Xperiencify.com platform. Wix.com and Xperiencify.com provide us with the online platforms that allow us to sell our products and services to you. Your data may be stored through Wix.com’s and Xperiencify.com's data storage, databases and the general Wix.com and Xperiencify.com's applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and Xperiencify.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How We Communicate with Site Visitors

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to contact you via email, phone, and text:

  • Create and manage your account.

  • Email you regarding your account or order.

  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

  • Send you newsletters.

  • Request feedback and contact you about your use of the Site.

  • Perform other business activities as needed.

 

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

 

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

 

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

 

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

 

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

 

Contact Us

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at: office@self-directedsuccess.com

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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This Privacy Policy was last updated on July 1, 2024.

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